If you can’t have the relevant information over the telephone or via our chat service, you have available our online contact form. The customer care crew looks after it round–the–clock and we’ll respond in well under an hour. Bear in mind, the more details you present when you get in touch with us, the simpler and easier it’s going to be for us to do our job even sooner.
All the blanks should be filled in with the exception of the ones noted as optional.
Phones & Chat
- US Toll Free Phone: +1-855-211-0932Int'l. Phone: +1-727-546-HOST(4678)UK Phone: +44-20-3695-1294AU Phone: +61-2-8417-2372Our ID: 136842
- Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM AEST/AU
In order to check status of your own server if you find there’s an issue, please go to: www.properstatus.com