In spite of the fact that the web hosting service provided by the different companies is nearly identical, each provider has got a customized platform with its own tweaks and ways to carry out particular things. In this situation, an info-packed knowledge base will be unbelievably useful both for people with little to no previous experience and for technically trained users who will at some point learn how certain procedures are performed, but will lose precious time meanwhile. The objective of such a knowledge base is to help make the hosting service fast and easy to use, sparing users plenty of time and efforts. The outcome is more content customers, since they can quickly find the information they’re searching for, and considerably less work for the customer care team, because typically most of the inquiries and issues that clients have are already outlined in the knowledge base. In case the articles themselves are professionally written and cover more topics, you’ll be able to learn more not only about your own account, but also about the web hosting service in general.

Extensive Online Documentation in Shared Website Hosting

If you order a shared website hosting package from us, you’ll be able to access our extensive online help documentation where you will see info on practically everything related to our hosting services. The topics vary from how to create an email account on your cell phone, to how to accomplish different things using an .htaccess file. The articles are written in an easy-to-understand manner and feature exhaustive instructions on how to carry out a specific task inside your Hepsia hosting Control Panel. You can also find information that is not connected directly to Hepsia, for example one that concerns online apps on your personal computer. The complete archive of articles will be available in the Control Panel’s Help section, but those that are dedicated to a certain Control Panel section can be accessed on the spot. Since we’ve encompassed as many topics as possible, you’ll be able to learn virtually everything connected to your hosting account.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia hosting Control Panel, which comes with our Linux semi-dedicated hosting service, will allow you to access the comprehensive online documentation that we’ve prepared for you. The articles include generic information about our hosting services, instructional manuals about the various functions that you can make use of, along with troubleshooting instructions that can help you rectify common problems that you could encounter. The topics that we’ve included encompass basically everything, from basic things such as how to host a brand new domain in the account, to more elaborate ones such as which SSH commands can be executed on the servers. Relevant articles about the features of a given Control Panel section will always be available on the right side of the page that you are on, while the complete article collection can be accessed through the all-encompassing Help section.