Service Uptime Guarantee in Shared Website Hosting
We guarantee 99.9% server uptime for each shared website hosting account on our web servers. We utilize a high-tech cloud web hosting platform where every single part of the hosting service is addressed by a separate cluster of servers, therefore if one server fails, the remaining ones within the cluster will take over right away. The cloud platform also decreases the overall load tremendously, and so the web hosting service is a lot more stable compared to a service where everything runs on just a single machine and your Internet sites will perform in the very best way. We also have redundant Internet lines and diesel backup generators to be sure that your websites will stay online no matter what. Software and hardware firewalls warrant the correct operation of the servers in case of DDoS attacks whereas in the case of any software problem, we have admins checking the machines 24/7.
Service Uptime Guarantee in Semi-dedicated Servers
Our semi-dedicated server plans offer a 99.9% uptime warranty. In fact, you won't notice any downtime or service interruptions at all because of the fact that we use an innovative cloud platform and instead of running everything on one server as most providers do, we have independent clusters of servers that control each service - files, e-mail messages, CP, databases, etcetera. We have a custom made load-balancing system, so our hosting service is far more stable in comparison with what you'd ordinarily find available on the market. To ensure that nothing will disrupt the work of your websites, our server facilities have diesel backup generators and a few separate Internet providers. We've got software and hardware firewalls to stop DDoS attacks and professionals overseeing the servers 24/7 to deal with any software issue that may appear.
Service Uptime Guarantee in VPS Servers
When you obtain a Virtual Private Server from us, we guarantee that the physical server your account is set up on is going to be operational no less than 99.9% of the time. While we cannot control what you’ll do with the Virtual Private Server and what you set up on it, we'll make sure that the main web server will work 24/7 without any interruptions. Our facilities have a number of Internet providers and backup generators to ensure the constant work of all servers placed there. If you experience an issue with any virtual server on the physical one, we have a crew of expert administrators to eliminate it in a very timely manner and to ensure that the other VPS server accounts within that web server will not be affected. We use only new, diligently tested hardware components for the web servers in which new virtual accounts are created.
Service Uptime Guarantee in Dedicated Servers
All of our dedicated solutions feature a 99.9% hosting server and network uptime guarantee and routine maintenance procedures are part of the other .01% of the time. We check out each and every server extensively before we hand it over to the customer and we use new hardware components to avoid any probability of hardware troubles. Any unanticipated software issues are going to be resolved instantly by our system admins as they monitor all web servers 24/7. To avoid infrastructural troubles, our data center facility in downtown Chicago takes advantage of powerful diesel backup generators, while the connection to the web servers is guaranteed by redundant fiber lines from different backbone Internet providers. To be on the safe side, we also have hardware and software firewalls, so even if your web sites are flooded, we can react instantly and filter the unwelcome traffic before it reaches your dedicated server and interferes with the proper work of your sites.