When you get your own server, you'll have more liberty in regards to what you could install and run when compared with a shared hosting account. With a shared service, you have access only to your own account, thus you are not able to install server-side software. Although this is not a problem for the majority of script-driven programs, there are several that have specific requirements and need certain software to be present on the hosting server either for some additional functions or for them to work at all. In case you have practical knowledge, you will not have any problems to run the hosting server, but if you don't, you may simply not have the skills to handle everything and use the script apps which you want. If this is the case, you are able to use our Installation & Troubleshooting upgrade, which means that our system administrators can set up everything for you and aid you with any difficulties that you might come across.

Installation and Troubleshooting in VPS Servers

The upgrade is obtainable with all VPS server plans we offer and you can add it either during the signup or at any time later on using your billing CP. It features 60 minutes of custom work on your hosting server, so our administrators can easily aid you with software installation or setup. They'll also troubleshoot any piece of software that you have already installed if it doesn't work properly, so you'll not have to waste time to find out what is wrong as they can help you in a very quick and qualified way. As this is a one-time upgrade, you can get it only if you need it and if a certain task takes less time, the remaining minutes shall be available for the future and won't be reset in the end of the month. This upgrade is useful in case you can't do something by yourself or when you have our Managed Services upgrade, but the half an hour of custom work it provides aren't enough for a specific task.

Installation and Troubleshooting in Dedicated Servers

You could take advantage of our service at any moment if you have a dedicated server from our company and you could add it to your plan with just several mouse clicks. If you require some custom work on the web server straight away, for instance, you can obtain the upgrade along with the plan during the signup procedure, or you can obtain it from your billing area in case you need support at some point later. The Installation & You with any task which you cannot perform on your own for one reason or another - install a script, set it up or troubleshoot it. That way, you can concentrate on building your sites without spending time on web server maintenance or software problems since our skilled staff shall handle these things for you. You'll be able to add the upgrade as many times as you need it and if some time remains, it'll be listed inside your billing CP, so you'll be able to use it when you need it again.