Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • The Help section integrated into Ozzy Host’s Web Site Control Panel offers a selection of help articles and regularly asked questions. Aimed at resolving any common issue that you may possibly encounter, they are written by our support team of skilled technicians.

  • Top quality support service
  • Educational Video Clips

  • We have compiled a collection of how–to video tutorials that visually display how you can remedy a common issue associated with your Linux shared website hosting service account. You’ll find the how–to video clips in the Help Center.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a 24/7 client care service and include a 60–minute response time guarantee. Our skillful customer service technicians will be at your disposal 24/7/365 and will remedy any problem that you may possibly encounter within less than 1 hour after the ticket submission. In the majority of cases, a reply will be provided to you in less than 20 minutes.