1 hour ticket response
Ozzy Host’s team of support engineers is specialized in supplying quick answers to each of your questions. We will examine your trouble ticket immediately after it is submitted and will reply back to you with a solution to the problem within less than one hour after the helpdesk ticket submission. In reality, our average response time is twenty minutes.
An Excellent Customer Care Service
Our help desk team members possess extensive experience in the Linux shared website hosting service world and are experienced enough to supply a prompt solution to your problem. If, however, the problem at hand is not within the competence of a support engineer, the ticket will be sent to a programmer or sysadmin for further investigation.
An Intuitive Help Center Section
To help you find a quick tip on how you can use a particular feature, we have incorporated a very intuitive Help Center section in your Web Site Control Panel. You can search through a big selection of web hosting account administration articles and website management articles, check our F.A.Q. database or check out our instructional video tutorials.