Support Channels

  • 1 hour ticket response time
  • A one hour Inquiry Response Guarantee

  • Each ticket you send to our tech support staff will be handled in about one hour. The common requests are going to be taken care of instantly. Yet, if the help inquiry you have sent us requires the assistance of a competent administrator, we’ll forward the ticket to him and will inform you about the delay.

  • Top quality support service
  • Top–quality Tech Help Service

  • Our client help and support staff will be working for you 24/7/365 to to reply to all support inquiry tickets that you send to us. We offer customer help and support for all applications that are pre–configured on your hosting server. These include our in–house produced Web Site Control Panel, the selected OS and the server administration panel (depending on the VPS type).

  • Intuitive help center
  • An Informative Help Section

  • In the Web Site Control Panel that comes for free in your virtual server, you can easily find a content rich Help zone, that includes all you should be aware of when organizing your internet sites and apps. We have added a wide selection of how–to content articles and video courses that illustrate the essential web site managing responsibilities in an easy–to–understand form.